Withdrawal requests not taken over phone or chat

For security reasons we normally do not take withdrawal requests over Live Chat. There may be some very rare exceptions, but these are decided on a case by case basis.

We must ask that you please submit your requests through the Cashier → Withdraw section.

While we cannot take requests on your behalf, agents are available 24/7 to guide you through every step of the process. Just contact the support team on Live Chat at any time.

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