Withdrawal processing times and weekly limits

Bitcoin & other cryptocurrencies

Withdrawals are processed Monday to Friday, from 05:00 PST to 17:00 PST. You can request one withdrawal every weekday, for a total of 5 every week.

All other methods

Withdrawals are processed Monday to Thursday from 05:00 PST to 17:00 PST and on Fridays from 05:00 PST to 11:00 PST.  

Once a withdrawal transaction is approved, there will be a 7-day (168 hours) waiting period before the next one can be solicited. You can request one withdrawal every week (all methods combined).

No withdrawals can be requested or processed over the weekend.

If you have any issues with a withdrawal, please contact us over Live Chat at any time.

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